On Monday I had the opportunity to speak on CBS Radio to
respond to a Consumer Reports article
on “The
Business of Healing Hearts.” The article provides a critical look at how
heart disease is treated across the country. The basic points of the article
are as follows:
- People often get the wrong tests
- Angioplasty is overused
- Consumers don’t have enough information on
cardiologists
- Heart disease is often misunderstood
The article discusses how financial incentives, such as direct-to-consumer
advertising or fee-or-service payments, drive patients to seek care that is not
necessary and drive physicians to subject patients to “fancy tests” and
aggressive treatment that aren’t necessarily the best care. The report notes
that PCI
procedures are often overused in the nonemergency setting and that patients
cannot find useful information about interventional cardiologists.
In general, the report underscores why reform of our current
payment system is so needed. The current focus on volume and episodic care
without regard to improved quality, better patient outcomes or patient
satisfaction limits communication and creates hurdles to achieving the triple
aim of better health care quality, better health and lower costs. It’s why the
ACC is proactively advocating for a new payment system (or systems) that
rewards improved coordination of care, team-based care delivery, appropriate
use of tests and procedures and improved medication adherence to treatment
therapies.
In my interview with CBS radio, I also noted the growing
importance of “appropriate use criteria” (AUC) in helping allay some of the
fears noted in the report. AUC are developed in partnership with key specialty
societies to help define “when to do” and “how often to do” a given procedure
in the context of scientific evidence, the health care environment, the
patient’s profile and a physician’s judgment. Appropriate Use Criteria for
Coronary Revascularization were developed in 2009 by the ACC using a
combination of clinical science, knowledge and expert opinion to help
understand when PCI is appropriate, not appropriate or uncertain. However, it
can be challenging to implement AUC into practice. The ACC is looking at new
ways to harness technology that can place the documents and other clinical
documents like guidelines at the point of care.
Registries are also a key component of high-quality,
cardiovascular care. The ACC strongly believes in the power of registries to
improve the patient care experience. The Consumer
Reports article notes that patients should ask their hospital if it
participates in the NCDR because participation in the registry can help the
hospital to monitor their performance and adopt quality improvement initiatives
to optimize the care they deliver. Fred Masoudi, MD, FACC, is quoted in the
article and says that NCDR is working to make NCDR metrics more accessible.
The majority of CV professionals are doing the right thing,
but the ACC recognizes as with any industry, there are outliers and that there
is always room for improvement. The ACC is proactively working to identify innovative
ways – along with all the tools we already use, like NCDR registries, clinical
documents and quality programs – to ensure high quality, cost-effective care
for every patient.
I look forward to hearing your thoughts in the comments
section below.