Managing a physician practice, hospital, academic
institution, health insurance company, or any other health sector business is
going to be tougher in some ways than perhaps ever in history over the next
decade. Why? Because health care of
necessity will undergo unprecedented change, and much of how it will shake out is uncertain. The ongoing explosive
increase in knowledge and science is itself a blessing and unprecedented
challenge. But it’s the economics and financing of health care that generates
the most uncertainty in terms of how to position for success and excellence.
Who can guess what the Supreme Court will do when they (most
certainly) review the constitutionality of the Affordable Care Act? It is uncertain. How will the solution to the
debt ceiling affect health care funding? It is uncertain. But, because the
“bullish forces” which underlie health care reform -- pressures to reduce costs;
improve consistency of quality; move away from volume-based fee-for-service
reimbursement; focus on population-based
health improvement; greatly promote integration/mergers of physicians,
hospitals and insurers; and get more uninsured people into coverage -- are
unrelenting, major shifts in financing, payment systems and delivery models
are inevitable. To what extent will changes manifest, how fast, and in what
directions? Who knows? There is a lot of
uncertainty!
For example:
- Shifts in amount and type
of reimbursement: What will happen with
reimbursement and payment reform? How much average funding will be available per
person? McKinsey & Company believe millions more people will be covered with
more overall dollars added to the system in five years, but that the per capita
funding -- across public and private payers -- will drop, regardless of the
ACA. How does that affect practice? It ain’t positive, gang. New forms of
reimbursement are already developing -- to what extent will these developments
plus regulatory change affect the viability of private practices?
- Changes to Medicare (and
Medicaid): Federal budget
pressures could produce unexpected crises in funding. The debt ceiling
discussions could create some really big nightmares if drastic cuts are enacted
or created through poor public policy. How do we plan for the future -- will
private practice survive if massive cuts occur? Can payment reforms head off
draconian changes that may be imminent?
- The future of integration: Will accountable care organizations work and become a common phenomenon? Will
hospitals or physicians or insurers dominate them?
- The future of CV technology and imaging and innovation: CV technology and imaging has been under financial
assault for a decade as its use and contribution of costs has increased dramatically -- largely due to new diagnostic and
therapeutic benefits conferred. But will these economic assaults continue,
or will new scientific evidence actually promote increased investment in and
appropriate use of imaging and new technology? Will these technologies now
spread hugely across the developing world, versus primary prevention -- or will
both things occur?
Managing in uncertainty will require that we depart from
traditional strategic planning to instead develop an array of scenarios of
possible developments and have action plans to apply to the various scenarios
that we could face. That’s not how most
of us are approaching the uncertainties of the next 5-10 years. There will be
spectacular winners and big losers in this era. But, we cannot approach this
future with a status quo, ‘business as usual’ philosophy, folks.
I was fortunate to get some consultant folks to visit Heart
House from McKinsey this week to
talk with ACC senior staff about the importance of starting to model scenarios
around the many uncertain variables we face in cardiology and CV care -- to be
ready for likely discontinuities and/or crises -- and to take advantage of
possible opportunities for members and the patients they care for. It was
fascinating. It made me aware of how important it is to get this kind
of management and leadership education to our board and other physician leaders
as well. In fact, all of medicine needs to begin to think about how to prepare to
be nimbly able to respond to the irony of certain
change in the face of uncertainty.