Slated for Discussion: Online Reviews

by Jack Lewin December 12, 2008 10:46

There was a great article last month from Slate about Web sites that claim to offer consumers in-depth reviews of their doctors. Kent Sepkowitz, M.D., visits checkMD.com, HealthGrades.com, RateMDs.com, Suggestadoctor.com, DrScore.com, CompareHealthCare.com, RatePoint.com, Wellness.com, and Vitals.com with a list of a dozen doctors. He finds that all the sites offered information on licensure and history of disciplinary action, as well as reviews from previous patients. The reviews are decidedly sparse, however (only 5,709 on one site featuring 137,832 physicians) and skew negative … because patients happy with their care generally don’t go online to grade their doc. Needless to say, Dr. Sepkowitz is skeptical about the value of these online rating sites, as patients should be.

ACC SVP Janet Wright, F.A.C.C., and her Clinical Quality Committee believe we need to develop our own systems of recognizing excellence based on valid clinical data sources, and on legitimate proficiency achievements that all our members could aspire to reach -- a system patients and members could trust.

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About the Authors

The ACC in Touch blog is co-authored by current ACC President William Zoghbi, MD, FACC, and Board of Governors Chair Dipti Itchhaporia, MD, FACC.  William Zoghbi

William Zoghbi, MD, FACC, became ACC president in March 2012. Dr. Zoghbi is the William L. Winters endowed Chair of Cardiovascular Imaging at The Methodist DeBakey Heart & Vascular Center and director of the Cardiovascular Imaging Institute at the Methodist Hospital in Houston, Texas.
Dipti Itchhaporia

Dipti Itchhaporia, MD, FACC, began as the chair of the Board of Governors in March 2012. Dr. Itchhaporia holds the Robert and Georgia Roth Chair for Excellence in Cardiac Care and is the medical director of disease management for Hoag Heart and Vascular Institute.

Learn more about Drs. Zoghbi and Itchhaporia.

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